Support

Last Updated: 2026-04-17

Need help with NexSSH? Contact us and include your app version, macOS version, and a short issue description.

Contact

For support, privacy, and security inquiries, contact: ssh@ifons.net

Recommended Info in Your Email

1. App version (for example: 1.0.0)
2. Device and system version (for example: MacBook Pro, macOS 14/15)
3. Issue summary and expected behavior
4. Screenshots or logs (avoid sending raw private keys/passwords)

FAQ

Where are connection passwords stored?

Passwords and passphrases are stored in macOS Keychain, not plaintext in SQLite.

How can I fully remove my local data?

See Data Deletion Policy.

Can I request account deletion?

NexSSH currently does not require a cloud account for core usage.